Professional Review Management Support for Hotels

Hotel Performance Advisors helps hotels stay consistent, professional, and guest-focused across online review platforms with human-written responses and hospitality-informed reporting.

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    Review Responses

    Professional responses to positive, neutral, and negative reviews

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    Platform Support

    Support for Google, Expedia, Booking.com, Hotels.com, and other OTA platforms

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    Guest Sentiment

    Monthly insights into common praise, complaints, and recurring themes

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    Follow-Up Visibility

    Operational opportunities sent to the hotel for follow-up

Choose the Level of Support That Fits Your Hotel

  • Performance Standard

    Best for smaller hotels that need basic review response support.

    $99 Per Month

    Includes:

    • Up to 3 platforms

    • 2-business-day turnaround

    • Human-written review responses

    • Monthly review summary

    • Email support

    • Follow-up items sent to hotel

    Get Started

  • Performance Plus

    Best for hotels that want review support plus reputation insights.

    $149 Per Month

    Includes:

    • Up to 5 platforms

    • 2-business-day turnaround

    • Human-written review responses

    • Monthly reputation report

    • Guest sentiment highlights

    • Top 3 improvement opportunities

    • Email support

    Get Started

  • Performance Premium

    Best for hotels that want the highest level of support.

    $199 Per Month

    Includes:

    • Unlimited platforms

    • 1-business-day turnaround

    • Human-written review responses

    • Monthly reputation report

    • Guest sentiment analysis

    • Top 3 improvement opportunities

    • Priority support

    • Follow-up items sent to hotel

    Get Started
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Every Plan Includes Human Review Support

We do not simply generate automated responses and send them out. Every review response is written with hospitality experience, brand reputation, and guest perception in mind.

  • Human-written responses

  • Professional hospitality tone

  • Review response consistency

  • Clear communication with your hotel team

  • Follow-up opportunities sent to the property

How the Process Works

Submit Your Property Info

1

Share your hotel name, platforms, and current review response needs.

We Review Your Online Presence

2

We review recent guest feedback and response activity.

We Prepare Professional Responses

3

Responses are written with a hospitality-focused tone.

Your Hotel Receives Follow-Up Items

4

Any service recovery or operational opportunities are sent to the hotel team.

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Review Platforms We Can Support

We can assist with review response support across the platforms most commonly used by hotel guests.

  • Google Reviews

  • Expedia

  • Booking.com

  • Hotels.com

  • Tripadvisor

  • Airbnb

  • Vrbo

  • Other OTA platforms

Start With a Free Hotel Review Audit

See where your hotel’s online review presence stands today and identify opportunities to improve response consistency, guest confidence, and reputation performance.

REQUEST MY FREE AUDIT